Friday, July 16, 2021

On-Site IT Support - Email Support

Went down to customer place for an IT Support in Singapore. He stays in 38 floor of a unit. 16 Years living abroad in Shanghai, China

He called me up asking if I can help him with his NetEase 网易企业邮箱 as he is unable to login to it in Singapore

I did some configuration to the Mail Server (MX record) now he is able to login, receive and send email
He also requested for the email in NetEase 网易企业邮箱 to be forwarded to Microsoft Outlook
I got the IMAP and SMTP Server settings and proceed to setup email forwarding
Microsoft Outlook
Port: 587
Encryption Method: STARTTLS
Port: 993
Encryption Method: TLS
Customer thanks me for the help for solving his email issue